Environmental and Health Services

Frequently Asked Questions

Air Pollution Control

• What does "ozone" mean?
• Who can I call about regulations on Freon?
• Who do I call regarding emissions testing for automobiles?

Community Centers

• Where is the Martin Luther King, Jr. Community Center?
• Where is the West Dallas Multipurpose Center?

Contracts and Grants

• To whom can I speak regarding contracts with the Department of Environmental and Health Services?

Environmental Assessments

• Does the City of Dallas spray for mosquitos?
• How can I receive information on the pollen count?
• How can I get information on the City's smoking ordinance?
• I have a problem with rats in my house. What can I do?
• How do I file a complaint about noise?
• I have a swarm of bees in my yard. What can I do?

Financial Assistance

• Where can persons receive financial help with utility bills and rent?

Food, Protection and Education

• How can I view the latest food inspection scores?
• I got sick from eating at a restaurant. Who should I call to report the restaurant?
• How do I obtain a permit to open a restaurant?
• Can I cook food at home to sell?
• Where can I go to take the Registered Food Service Manager class?
• How can I get a permit to sell items by the side of the road or on a parking lot?

Homeless Services

• Where are night shelters for the homeless located?
• Is there a shelter program for battered women?

Public Health Issues

• How can I get information on child immunizations?
• How can I get my blood lead level checked?
• Where can I go to get my blood pressure checked?
• Where can I receive low-cost dental care?
• How do I report a suspected case of child abuse?
• Are any health clinics open for immunizations on weekends or evenings?

Vital Statistics

• Where is the Bureau of Vital Statistics located, what are its hours of operation and telephone number?
• What are the requirements for obtaining a birth or death certificate?
• How long does it take to obtain a birth or death certificate?
• Can the Bureau of Vital Statistics in Dallas provide birth certificates for persons born in other Texas cities?
• What are the fees for obtaining a birth certificate, birth card, and death certificate?
• What form of payments does the Bureau of Vital Statistics accept?
• What is the address for the Bureau of Vital Statistics in Austin?
• Can birth and death certificates be purchased over the telephone?
• Can another person obtain a copy of someone else's birth certificate?

Women, Infants and Children (WIC)

• How can I find out if I am eligible for food stamps?
• How can I find out if I qualify for the WIC program (Special Supplemental Nutrition Program for Women, Infants, and Children)?
• What services and benefits does the WIC program provide?
• How do I report a suspected case of child abuse?
• Who do I call regarding obtaining a child care license?