Strategic Customer Services
Service Performance Reports

FY 2007-2008 Year-to-Date Service Request Performance Reports by
City Council District & Citywide Summary (All reports in Adobe pdf file format unless noted otherwise.)

City Service Areas

Council Districts

Monthly Service Request Performance Reports by
City Service Area & Citywide Summary

       FY2007-2008

July 2008
June 2008
May 2008
April 2008
March 2008
February 2008
January 2008
December 2007
November 2007
October 2007

September 2007
August 2007
July 2007
June 2007
April 2007
March 2007
February 2007
January 2007
December 2006
November 2006
October 2006
September 2006

Monthly Service Request Performance Reports by
City Council District & Citywide Summary

       FY2007-2008

July 2008
June 2008
May2008
April 2008
March 2008
February 2008
January 2008
December 2007
November 2007
October 2007

September 2007
August 2007
July 2007
June 2007
April 2007
March 2007
February 2007
January 2007
December 2006
November 2006
October 2006
September 2006

FY 2006-2007 311 Service Level Performance Reports

Year End Service Request Performance Report by City Service Area
Year End Service Request Performance Report by Council District

FY 2005-2006 311 Service Level Performance Reports

Year End Service Request Performance Report by City Service Area
Year End Service Request Performance Report by Council District

Results of Internal Customer Survey