Welcome to 311, the City of Dallas connection to city services. You can access most non-emergency services from here, such as graffiti, high weeds, litter, and garbage roll cart replacement.
If you do not find an appropriate service request category on our Web site or are uncertain whether the problem may be hazardous, please call 311. Agents are available 24 hours a day, seven days a week. If you cannot reach us by dialing 3-1-1, you may dial 214-670-3111.
If you have any difficulty entering a service request, please contact us by dialing 3-1-1, and a 311 Customer Service Agent will be glad to assist you.
Animals & Pets
Building & Construction
Building Inspections, Codes, Complaints, Permits, Zoning
Parks, Buildings, Streets & Bridges, Apartments, Commerical, Signs
Health & Environment
Food Complaints, Noise Pollution, Air Pollution, Chemical Spill
Homes & Housing
Homeowner Information, Fair Housing & Rental Rights
Pay Parking Tickets Online, Auto Pound, Towing
City Parks, Recreation Centers, Youth Activities, Golf, Tennis
Fire Prevention, Safety Inspections, Crime Statistics
Streets & Traffic
Signs, Potholes, Construction, Street Cut Permits
Attractions, History, Resources
Trash Schedules, Recycling, Landfills, Report Litter, Graffiti
Sign Up For Utilities, Pay Water Bill Online, Storm Water
Weeds & Brush
Report High Grass, Report Graffiti, Regulations
Use this to request service and information or report problems on issues that are not available through any other service request type listed within the categories above. Please check those categories before using this category.
To report problems with the 311 website, email Dallas311@dallascityhall.com
To report problems with the City Knowledgebase,