Department of Street Services
Contacts

Gilbert Aguilar, Director
(214) 670-4491

To report any of the following hazardous situations dial 3-1-1 when dialing from inside the city limits, and (214) 670-5111 when calling from outside the Dallas city limits.

• Dangerous pot holes
• Stopped up street drains or flooding
• Debris blocking streets or alleys
• Loose or missing storm sewer lids
• Missing or damaged guardrails
• Fallen tree/blockages on streets and alleys
• Stop signs
• Traffic lights
• Pavement markings
• Turn lanes
• Speed limits
• Speed bumps
• Street lights

To request services that do not involve a hazardous situation, call 3-1-1 or (214) 670-5111 as described above or make a request via the Web by clicking here:

Request a City Service

To make inquiries or complaints about work done by the Street Services Department, call the director's telephone number above.